Services

One partner for the whole chain.

From a supplier’s warehouse in Guangzhou to a customer’s door in Garoua, we plan the route, contract the capacity and stay accountable for the outcome.

Air & sea freight forwarding

Import and export shipments through the Port of Douala, the deep-sea Port of Kribi and the Douala and Yaoundé-Nsimalen airports.

Full container (FCL), consolidated (LCL) and air freight
Booking with established ocean and air carriers
Pickup at origin and delivery at destination on request
Cargo insurance arranged on request
Shipment milestones shared by WhatsApp or e-mail

We act as your forwarder: you get one quotation covering the legs you need, and one coordinator until delivery.

China → Cameroon line

A structured door-to-door service for traders, online sellers and individuals buying from Chinese suppliers and marketplaces.

Supplier pickup and consolidation in Guangdong / Zhejiang via origin agents
Air line for urgent and light goods, sea line for volume
Clearance in Cameroon through a licensed customs broker
Delivery to your address or a relay point
Coordination with your supplier through origin agents in China

Transit times and rates depend on the season and the carrier; they are confirmed in writing in every quotation.

Customs clearance & CEMAC transit

Goods for Chad and the Central African Republic land in Cameroon first. We move them on, in bond, along the official corridors.

Import, export and transit declarations filed by licensed customs brokers
Coordination with the single window (GUCE) and port community
Transit trucking Douala / Kribi → N’Djamena and Bangui
Cross-border moves to Gabon, Equatorial Guinea and Congo
Escorts and convoy planning where the route requires it

Customs declarations are lodged by licensed customs brokers contracted by Transconnecta; we coordinate documents, payments and the physical move.

Express courier & last-mile delivery

Parcels and documents delivered door to door with proof of delivery, in a country where most addresses are a landmark and a phone call.

Same-day and next-day options within Douala and Yaoundé
Inter-city delivery through partner line-haul
WhatsApp location pin and call-ahead for every drop
Relay points for customers who prefer to collect
Photo and signature proof of delivery

Our domestic courier network is rolling out in phases — Douala and Yaoundé first — alongside our courier operator licensing. Ask us what is live today.

E-commerce fulfilment & cash on delivery

Built for WhatsApp, Facebook, Instagram and TikTok sellers as much as for web shops and international marketplaces.

Storage, pick-and-pack and labelling
Delivery with cash, MTN MoMo or Orange Money collection
Scheduled remittance with a reconciled statement
Returns and failed-delivery handling
Simple order intake by spreadsheet, form or API as you grow

Mobile money is how most Cameroonians pay electronically — collection on delivery is how online orders actually get paid.

Project, energy & relief cargo

Heavy, oversized or time-critical loads for construction, energy, mining and humanitarian programmes across the region.

Route surveys and permits
Low-bed, flat-bed and container chassis from specialised carriers
Port handling coordination in Douala and Kribi
Convoy management on the Chad and CAR corridors
Single reporting line for programme managers

Each project is scoped and quoted individually with a written method statement.

Operating model

How an asset-light forwarder keeps its promises.

Control comes from process, not from owning trucks.

01
Qualify
Carriers, brokers and riders are checked for documents, insurance, equipment and track record before they carry anything for us.
02
Contract
Each move is covered by a written order: route, timing, price, liability and the evidence required at each milestone.
03
Control
Our coordinator follows the shipment, confirms milestones and escalates early when something slips.
04
Close
Proof of delivery, one invoice, COD reconciliation where relevant — and a carrier scorecard that decides who gets the next job.

Questions

Service questions

Do you own the trucks that carry my goods?

No. We operate asset-light. Vehicles are provided by vetted partner carriers under contract to Transconnecta, and we remain your single accountable party.

Who files my customs declaration?

Declarations are filed by licensed customs brokers contracted by Transconnecta. We prepare and check your documents, coordinate duties and taxes, and organise the physical release and delivery.

Can you deliver to Chad or the Central African Republic?

Yes. We organise transit from Douala or Kribi to N’Djamena and Bangui along the official corridors, including transit documentation and convoy planning.

What do you need to prepare a quotation?

Origin and destination, a description of the goods, weight and dimensions or number of cartons, the value for customs, and when you need it delivered.

Tell us what needs to move.

Send the origin, the destination and what you are shipping. A person — not a bot — replies with a route, a price and a timeline.

Get a quote on WhatsApp Call +237 6 96 93 75 13 Use the quote form